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Product details
File Size: 15016 KB
Print Length: 248 pages
Publisher: J. Ross Publishing; 1 edition (August 1, 2010)
Publication Date: August 1, 2010
Sold by: Amazon Digital Services LLC
Language: English
ASIN: B07CTW75WK
Text-to-Speech:
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Amazon Best Sellers Rank:
#1,040,027 Paid in Kindle Store (See Top 100 Paid in Kindle Store)
Great product great price!
Excellent book which summarizes the ITSM Process and Design. Highly recommend for ITSM professionals.
I got this book to expand my process knowledge and yep it has. I am currently looking for a class to become a CPDE. Very Good resource.
Excellent reference for process improvement projects and initiatives in the real world.
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